Privacy Policy

We collect only the information needed to run this website and to respond to your inquiry. It falls into three groups:

• Information you give us: the details you enter in the project inquiry form, and anything you send us by email, phone or WhatsApp.
• Documents you choose to attach to an inquiry, such as a project brief.
• Technical information: the standard data your browser sends to any website, such as IP address, browser type, device type, language setting and the pages requested. Hosting systems may record this in server logs for security and operation.

How we use it

• To review and respond to your inquiry, and to prepare a proposal if you ask for one.
• To keep the website secure, working correctly and available in your chosen language.
• To understand how the site is used, only where you have allowed analytics.
• To meet legal obligations that apply to us.

Where applicable law requires a legal basis for processing, we rely, as relevant to each purpose, on your consent, on steps taken at your request before entering into an agreement, on our legitimate interest in operating the website and responding to business inquiries, or on a legal obligation.

We do not sell personal information, and we do not use it for automated decision-making.

The project inquiry form asks for the information below. Some fields are required so that we can respond; the others are optional.

• Full name
• Company
• Job title
• Country
• Phone number
• Email address
• Project type and project stage
• Your message
• A project brief, if you choose to upload one

We use this information to understand the facility, the products and the stage your project has reached, to decide who in our team should review it, and to contact you about it. We do not add your details to marketing lists unless you ask us to.

By sending the form, you confirm that you have read this Privacy Policy. Please do not include personal information about other people without their agreement, or any sensitive personal information such as health data.

You may attach a project brief or a supporting file to your inquiry. We use uploaded documents only to assess your inquiry and prepare our response. We do not use them for any other purpose, and only the people and service providers involved in handling the inquiry have access to them.

Please do not upload confidential, proprietary or commercially sensitive information — such as product formulations, process parameters, approved procedures or drawings not yet issued — before a non-disclosure agreement (NDA) is in place. If your inquiry depends on such information, say so in your message and we will arrange an NDA before you share it.

You can ask us to delete an uploaded document at any time through info@alvedasolutions.com.

This website uses cookies and similar browser storage in three categories. Necessary storage is always on; you can accept or refuse the other two in the cookie banner:

• Necessary: required for the site to work, including remembering your consent and language choices. Always on.
• Analytics: help us understand how the site is used. Used only with your consent.
• Marketing: help measure campaigns and show relevant content on other platforms. Used only with your consent.

You can change your choice at any time through “Cookie Settings” in the footer. The Cookie Policy gives the full details.

Analytics tools are not loaded unless you allow the analytics category. If you do, they may collect information such as the pages you visit, how long you stay, the page that referred you, your approximate location derived from your IP address, and your device and browser type.

We use this information in aggregate to understand which content is useful and to improve the site. We do not use analytics to identify individual visitors.

Any analytics provider we use will be named in the Cookie Policy before it is enabled. You can withdraw consent at any time through “Cookie Settings”; collection stops from that point.

We contact you only about the inquiry you sent, using the email address or phone number you gave us. We do not send newsletters or marketing messages unless you ask to receive them, and you can ask us to stop at any time.

If you contact us by WhatsApp or phone, the conversation is also processed by the provider of that service under its own terms and privacy policy. We do not control how WhatsApp, your mobile network or your telephone provider handles that data, so please avoid sending confidential project information through these channels.

We may keep a record of our correspondence with you so that we can follow the history of your inquiry.

We apply reasonable technical and organizational measures to protect personal information against loss, misuse and unauthorized access. Access to inquiry data and uploaded documents is limited to the people who need it to handle your inquiry.

No method of transmitting or storing data over the internet is completely secure, so we cannot guarantee absolute security. If we become aware of a security incident affecting your personal information, we will act on it and notify you where the law requires.

We share personal information only when it is needed for the purposes described in this policy, and only with:

• Service providers that host the website, deliver email, receive form submissions or store files for us. They act on our instructions and may not use the information for their own purposes.
• Analytics or marketing providers, only if you have allowed those categories.
• Professional advisors, or public authorities where the law requires disclosure.
• Specialist consultants or subcontractors working with us on your project, only with your agreement.

Some of these providers may process information outside your country. Where that happens, we take reasonable steps to keep it protected in line with this policy and applicable law. You can ask for a current list of our main service providers through info@alvedasolutions.com.

We keep inquiry details, correspondence and uploaded documents for as long as needed to respond to your inquiry and follow up on it. If the inquiry leads to an engagement, the information becomes part of the project record and is kept under the terms of the written agreement.

When information is no longer needed, we delete or anonymize it, unless the law requires us to keep it longer or it is needed to establish or defend legal claims. Your cookie choices stay in your browser until you change them or clear your browser storage.

Depending on the law that applies to you, you may have the right to:

• Access the personal information we hold about you and receive a copy of it.
• Correct information that is inaccurate or incomplete.
• Ask us to delete your information, including any documents you uploaded.
• Object to certain uses of your information, or ask us to restrict them.
• Withdraw your consent at any time, without affecting processing carried out before the withdrawal.

To exercise any of these rights, contact us through info@alvedasolutions.com. We may ask you to confirm your identity before acting on a request, and we will respond within the period set by applicable law.

You can withdraw consent for analytics and marketing directly through “Cookie Settings” in the footer. If you are not satisfied with our response, you may also have the right to complain to the data protection authority in your country.

We may update this policy when the website, our services or the applicable requirements change. This policy was last updated on 30 September 2026.

Where a change materially affects how we use personal information you have already given us, we will take reasonable steps to let you know.

For questions about this policy or requests about your personal information, contact ALVEDA Pharma Project through info@alvedasolutions.com. Please mention “Privacy” in the subject or the message so that your request reaches the right person.

General questions about our services can be sent through our contact page.